Managed Service
Amazon Account Management
Done-for-you Seller & Vendor Central operations, so account health, compliance, and catalog housekeeping never become the reason growth stalls.
What's Included
Everything your account needs, handled
Seller & Vendor Central Operations
- Order, return, and case management on Seller Central
- PO acknowledgement and EDI coordination on Vendor Central
- Chargeback review and dispute filing
- Shipment plan and inventory coordination
Account Health & Compliance
- Ongoing monitoring of ODR, late shipment rate, and valid tracking rate
- Policy violation response and appeals
- Intellectual property complaint handling
- Risk flags raised before they become suspensions, not after
Catalog & Listing Operations
- New ASIN creation and variation hygiene
- Flat file and bulk upload management
- Suppressed-listing and listing-error resolution
- Category and browse node corrections
Reporting & Reviews
- Weekly account health and performance summary
- Sales, traffic, and inventory reporting
- Monthly strategy review call
- A named account manager, not a support ticket queue
Process
How We Work
01
Audit
Deep-dive analysis of your current account health, compliance status, and open issues
02
Strategy
Custom operations roadmap aligned to your marketplaces, catalog size, and risk profile
03
Execute
Daily operations, case handling, and catalog upkeep — run by your account manager
04
Scale
Coverage that grows with your catalog and marketplaces, reviewed monthly
Who It's For
Is this the right fit?
Designed for
- Brands already selling on Seller or Vendor Central
- Teams without in-house Amazon operations headcount
- Brands managing 10+ SKUs across one or more marketplaces
Particularly suited for
- Vendor Central sellers buried in PO and chargeback admin
- Brands that have had a policy case or suspension scare
- Multi-marketplace sellers who need one accountable point of contact
Better served elsewhere
- Self-serve advertising only — see Hive Mind Ad Optimizer
- Selling on Etsy, not Amazon — see ESeller360
- Full-funnel advertising strategy — see DSP Management
Track Record
7+ years running Amazon accounts
7+
Years experience
50+
Brands managed
$2M+
Ad spend managed
Ready to hand off the day-to-day?
Tell us about your account and marketplaces. We'll audit your current setup and show you exactly what's slowing you down.
Book a Call